Due to CoronaVirus Covid – 19 pandemic and for the safety and comfort of our guests, we have made some changes in our daily practices. Welcome procedure has been modified to allow self check-in for guests who do not require assistance.
Please, let us know at what hour you are planning to arrive or your flight details. We don’t have 24/7 front desk and knowing the approximate time of your arrival will help us be properly prepared for your arrival.
Our gates are always closed, for your comfort and privacy only registered guests and invitees are allowed on the property.
The Gate code is 2020
When you arrive, please, use the code and enter inside. Hand sanitizer is available right inside by the gate and through the property, like beach gate, kitchen , dining hall.
Your room will be ready after 4 pm. You can proceed directly to your room if you are arriving after 4 pm . If you have arrived earlier or need help with your luggage, please, ring the bell marked Call for Assistance .
Our staff are on site and happy to help you with any questions you might have !
here is a simple map of Hacienda la Rusa for your reference on location of your room . not to scale .